Patients listed for theatre procedures or attending for outpatients tests will normally be sent appropriate guidance to help them prepare appropriately. This page includes a comprehensive set of these leaflets for ease of reference.
The NHS Choices website contains much information which is useful to patients being referred to hospital. It provides details on the services each hospital provides, feedback from patients, assessments by the Care Quality Commission, the hospital regulator and much else. It also provides a symptom checker which provides insights for the layman on various conditions and guidance on what patients can do to help manage their conditions.
Would you like a Chaperone during your consultation?
Do you want someone to stay with you during your examination?
There are occasions when the doctor or nurse needs to give you a full examination.
All patients are entitiled to have a chaperone with them for any physical examination.
If you want a member of staff to accompany you during the visit please let your clinician
know when you arrive for your appointment.
Epsomedical Limited is committed to providing a clean and safe environment for its patient’s, staff and visitors, in line with the infection prevention and control guidelines outlined in the Health and Social Care Act 2008 Code of Practice on the prevention and control of infections DH 2015.
For infection control or cleaning queries, please contact our Infection Control Lead, Helen Kelly, on 01932 588 400
Armed Forces Covenant
Epsomedical are proud supporters of the Armed Forces and their families. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country and are committed to honouring the covenant.
A copy of the signed covenant can be found here.
Future events or activities will be displayed on our website.
Epsomedical prides itself on providing great care in a warm and friendly environment across our 3 sites. We capture patient feedback throughout the year and we utilise the information obtained to constantly improve what we do with the patient in mind all the time.
If you like what we do, tell us and others, if you think we could improve in any way, please let us know using the ‘contact us’ tab.
Our most recent Patient Satisfaction Survey can be found here
Your Summary Care Record (SCR)
If you are registered with a GP practice in England your SCR is created automatically, unless you have opted out. 98% of practices are now using the system.
Additional information on your SCR
You can add more information to your SCR by asking your GP. They can add extra details from your medical notes, including:
• health problems like dementia or diabetes
• details of your carer
• your treatment preferences
• communication needs, for example if you have hearing difficulties or need an interpreter
This will help medical staff care for you properly, and respect your choices, when you need care away from your GP surgery. This is because having more information on your SCR means they will have a better understanding of your needs and preferences.
When you are treated away from your usual doctor's surgery, health care staff can't see your GP medical records. Looking at your SCR can speed up your care and make sure you are given the right medicines and treatment.